Insurance system-Renewal and Retention system

Indus Renewals and Retention System (iPerSyst)

Product Overview

The Indus Renewals and Retention System (iPerSyst) is designed to enhance the ability to retain customers and collect premiums.

The solution manages the entire tracking & collection process from the generation of automatic notifications all the way up to automating communication with customers and external collection agents. Critical business objectives of customer retention and organization productivity have been the guiding forces in the design and development of this solution.

The solution is web-based, configurable and scalable and can be used for customer retention for Life as well as Non Life insurance businesses. The flexibility and workflow capability allows the product to be easily implemented in any organization without the need for customization. It supports a range of processes from due date reminders to lapsed policy management. The solution provides a more streamlined process ensuring higher productivity, greater customer retention or persistency and lower cost of operations.

Highlights


		Built using contemporary J2EE architecture and Struts framework.
		Multi organization, multi-language, multi-portfolio and multi-currency capable.
		Friendly user interface and screen layout.
		Flexible search capability based on multiple parameters.
		Can Interface with any core insurance management system.
		Automatic notifications via SMS, e-mail and phone call.
		Automates the collection process by creating a list of renewals due and allocate the policies to specific teams.
		Enables communication with agents for follow up.
		Monitors every stage of activities through generation of various reports.

Benefits:

		Comprehensive client profile at your fingertips.
		Reduction in lapsed policies due to timely renewals.
		Higher Productivity as a result of Improved efficiency.

Sample case study

		India leading private insurance company.
		30, 00,000 Lakhs life insurance policies.
		10,000 policies for renewals per day.

Please enter your email ID here & we will get back to you.

Mail ID

The Indus Renewals and Retention System (iPerSyst) is a web based collections systems designed to meet the Life and Non Life Insurance business. The solution enhances the ability to retain customers and collect premiums with flexibility and workflow capability.