Loan Servicing - Loan Management - Write off - NPA

Indus Loan Servicing

Product Overview

The stages in lending do not end with processing of applications and disbursement of the loan amount. The next stage i.e. managing repayment requires as much focus and attention. The second module in the LSI suite caters to this need.

Loan Management System is a feature-rich multi-user software product with multi-branch capability. It comprises two modules – Repayment and Customer Servicing. It includes monitoring of receivables, acceptance of repayment details, reports and handling customer queries.

Highlights

Repayment Module:


		Post-dated cheques (PDC).
		Auto debit/standing instructions/ECS.
		Direct receipts/ counter pay.

Customer servicing Module:

		Customer queries.
		Pre-Payments & Pre-closures.
		Re-scheduling of loans.
		Waivers / Refunds.
		Write-offs and Calculation of Overdue Interest.
		Maturity marking & return of collateral documents.
		Change of address/ any other demographic change registered.
		Adjustments & refunds against any advance & excess amount.
		Provisioning for non-performing assets.

Benefits

		Ease in customer management & servicing.
		Tracks & monitors repayments.
		Better customer service.
		Automation of income recognition & accounting.

Loan Servicing is a comprehensive solution that helps manage the repayment cycle and service your client efficiently. The solution handles all modes of repayment, repayment options, and amortization schedules with an extensive customer servicing module.