Retail lending solutions are incomplete without a debt management system. Tracking non-performing loans and recovering them is an important area of focus in the Retail Lending, Leasing and Credit Card business.
This is done using Indus Collections module of LSI.

Product Overview

Indus Collections helps manage recovery from delinquent accounts. This feature-rich multi-user software product provides speed and flexibility in tracking and recovering of over due payments. It can be implemented over a LAN, wide area network or the Internet.

Highlights

Indus Collections supports all aspects of delinquency management and provides a user-friendly tool to boost the productivity of your Collection Teams:

• Single unified screen displays comprehensive follow-up information
• Helps generate “queues” based on user-defined criteria
• Auto assignment of cases to individual collectors based on user defined criteria
• Supports for the seamless integration with different billing, General Ledger and Core Banking Systems as well as Automatic Dialers
• Provides Dunning capability across multiple channels such as Reminder Letters, SMS Alerts & E-Mails
• Supports audit trail and history log of all interactions with delinquent customers
• Supports for re-possession, late collections and collateral / documentation tracking
• Supports tracking of Collector Performance