Telecom software - Telecom collections - Indus Collections - Credit management and revenue collections

Telecom

Product Overview

Indus Credit Management & Revenue Collections helps telecom companies automate and streamline the entire revenue collections and delinquency management process.

Indus Credit Management & Revenue Collections is a fully internationalized web-based product that provides a highly configurable and scalable solution for managing delinquencies across multiple lines of business for the telecom vertical. The module supports pre-emptive follow-up through early collections to late and legal collections. The module can interface with any billing system and other enterprise applications like CRM, Mediation etc.

Highlights


		Ability to Interface with multiple host systems.
		User-definable workflow configuration for different delinquency buckets.
		Dunning using multiple channels like reminder letters, SMS alerts and e-mails.
		Consolidated view of multiple accounts, linking and delinking of accounts.
		Use of dynamic query builders to configure movement and re-allocation rules.
		Extensive supervision, rule-based escalations and comprehensive MIS.
		Supervision snoop facility available.
		Receipt inventory tracking.
		Monitoring cost of collections.
		Calculating collector incentives.
		Customer credit score management capability.

Benefits:

		Minimizes bad debt.
		Rehabilitates customers.
		Improved productivity leading to increased profitability.
		Ability to track collector performance.

Sample case study

		The largest telecom company in India.
		Footprints over 40 circles across fixed & mobile.
		Application Live in 27 circles.
		More than 20 million accounts.

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Indus Credit Management & Revenue Collections caters to the Telecom industry and helps the companies automate and streamline the entire revenue collections and delinquency management process. The module can interface with any billing system and other enterprise applications like CRM, Mediation etc.