Indus debt Collection software (Indus Collections) enable organizations achieve higher automation levels of the collections processes and maximize ROI by rationalizing the cost of collection and minimizing outsourcing costs.
This highly configurable and robust system provides cutting-edge features and functionalities that enable business users to break down the complex debt collection process and execute automated actions as part of a collections strategy. Designed to support all stages of debt management, the system facilitates timely and appropriate dunning by means of user defined communication templates.
Never miss a defaulting debtor again by starting early to educate new customers and contact the old with personal intervention for amicable settlement and automate all other collection processes with “Indus Collections” all in one easy-to-use debt collection software.
- Intuitive and easy to use GUI
- Supports all debt management stages from Preemptive to Legal
- Rule based segmentation and work allocation
- Auto Allocation of accounts and load balancing
- Automated workflow strategies to increase agent productivity
- Champion Challenger strategy configuration and comparision
- Pre-configured strategy and workflows based on industry best practices
- Templet designer for dunning communication
- Automated template based communication through multiple channels
- Multi Lingual Support Based On Customer Preference
- Visual icons, Pre-Configured Reports and Dashboards
- Scorecards based on qualitative & quantitative attributes to measure collectors performance