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Revenue Collections

Indus Revenue Collections is a feature-rich multi-user software product that emphasizes on speed and flexibility, in tracking and recovering due payments for the telecom industry. A parameterized solution that provides multi-branch, multi-portfolio & multi-organizational deployment capabilities to single portfolio, few or no branches and the single organization. The system helps in higher recovery rates by providing accurate & timely information to tele-callers & field collectors about due cases.

Features

Exclusion Management

Facilitates excluding selective or all dunning actions from getting triggered for an excluded account.

Holiday Management

Supports the strategy management on holidays.

Instant un-suspension

Supports the manual unbarring of barred customers.

Online Barring

Controls the risk exposure of fraudulent customer.

Performance Management

Application provides the insight into the collection performance of collectors & groups.

Template Management

Facilitates configuration of multiple templates for different purposes.

Champion & Challenger

Platform which supports comparison of different strategies.

Collection Stages

Defines different stages in a collection process.

Customer Segmentation

Multiple parameters used to build a segment

Queue Definition & Case Allocation Engine

Facilitates case allocation basis various queueing logic.

Strategy Management

Facilitates configuration of multiple strategies.

Workflow Management

Application for a set of configurable workflows to manage various actions.

Core Products

Products

Revenue Collections

Automate Debt Collections
Process with Configuration Capability...

Large Telco Middle East

The newest and the most advanced telecom operator in the middle east having a comprehensive retail and enterprise portfolio with national and international services. Indus successfully imple...read more

Testimonials

Our alliance with Indus has been very fruitful and help us greatly in streamlining our service deliver and revenue collections functions. The company’s involvement and keeping the timeline commitments is a major plus.