CMRC ( Credit Management and Revenue Collections )

The EbixCash CMRC (Credit Management and Revenue Collections) solution is a proven scalable product which can handle big volumes and deliver great business value in area of revenue assurance, collections & credit management for the telecom postpaid business. The system helps in higher collection rates by providing accurate information to collectors about overdue customers and it also seamlessly integrates with billing solutions which helps to track and manage the credit limits of customers.

Key Features:

• User definable collections strategies and work flows
• Dunning using Multiple Channels – Reminder Letters, SMS alerts & E-Mails
• Use of Dynamic Query builders to configure movement & re-allocation rules
• Support for extensive Supervision, Rule based Escalations & Comprehensive MIS
• Auxiliary Modules – Write-Offs & Waivers, Commissions & Incentives
• Auto unbarring on receipt of payment
• Automated suggestion for limit changes
• Upward & downward revision of credit limit based on pre-defined rule based criteria
• Revision supported on Account level, Subscriber level
• Manual revision & Automatic revision
• Formula based approach for credit limit revision